This Privacy Policy describes how luna-and-willow-collective.myshopify.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

What we do with your information.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address email address and phone number(optional however advised).

When you browse our store, we also automatically receive your computers internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating systems. 

Email marketing (if applicable): With your permission, we may send you emails about our online store, new products and other updates. 

Consent. 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

When we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

Should you wish to withdraw your consent.

If after you opt-in, you change your mind you may withdraw your consent for us to contact you, for continued collection, use or disclosure of your information, at anytime, but contacting us at.

info@lunaandwillowcollective.com.au

Minors

By using this site, you represent that you are at least the age of majority in your state or country of residence, or that you are the age majority in your state or country of residence and have given us your consent to allow any of your minor dependents to use this site. 

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• With our store being hosted by Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify's data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. 
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
• In general, the third-party providers used by us will only collect, and disclose your information to the extent necessary to allow them to perform the services they provide to us. 
• However third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transaction. 
• For these providers we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
• In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
• For example: if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. 
• Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Term's of Service'.

Payments.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Master Card, American Express and Discover. 

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more incites, you may like to read Shopify's Terms of Service here or Privacy Statement here.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. 

Cookies

Here is a list of cookies that we use. We've listed them so you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc)

_shopify_visit, no data held, Persistent for 30 minutes from last visit, Used by our website provider's internal stats tracker to record the number of visits.

_shopfiy_uniq, no data held, expires midnight (relative to visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_sessional, unique token sessional

Storefront_digest, unique token, indefinite if the shop has a password, this is used to determine if the current visitor has access. 

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email address] or by mail using the details provided below: